Reactive Maintenance & Repairs

When equipment fails, fast response times are critical to minimizing downtime, maintaining operations, and reducing costs. Beam simplifies repair tracking, ticketing, and vendor coordination, ensuring that maintenance teams can log issues, assign repairs, and track resolution progress in real time. Whether managing data center infrastructure, airline fleets, or utility assets, organizations can streamline issue resolution, reduce service delays, and prevent recurring failures.

Use Case In Practice

Incident Ticketing – Log repair requests instantly and assign them to the appropriate team or vendor.
Custom Workflows – Set approval steps, escalation rules, or repair priorities based on asset type and severity.
Vendor Coordination – Track third-party service providers, contract terms, and repair timelines.
Real-Time Repair Tracking – Monitor issue status, estimated completion times, and outstanding maintenance tasks.
Service History & Reporting – Maintain a complete log of past repairs to identify failure patterns and optimize maintenance planning.

Why It Matters

Reduce Downtime – Quickly diagnose and resolve asset issues to keep operations running.
Improve Issue Response – Automate repair assignments and tracking to avoid delays.
Enhance Vendor Management – Monitor service providers and ensure accountability for repairs.
Support Compliance & Audits – Maintain a full record of maintenance actions for regulatory requirements.
Optimize Future Maintenance – Use repair data to adjust preventive maintenance schedules and reduce recurring failures.

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